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FAQ
 

 
  • How do I check my account balance?
    You can view your account balance online at www.kuester.com. Once you login to your account using your login and password you will be able to view your account balance by clicking on Account Information. If you do not have your login and password, you will need to register to log in.
  • How do I pay my assessment online?
    In order to make a payment online you will need to go to www.cabanc.com. There are few things that you will need in order to process your payment. You will need your account number, your Association ID, and your Management ID. All of this information is located on your statement. Below is you will find the general information you will need to enter online.

    Management ID: 4502
    Association ID: 0465
    Management Company: Kuester Management Group
    Association Name: Vermillion HOA
    Account Number: This can be found on your statement

    If you have any questions or experience any difficulties when trying to make this payment please contact Kuester Management Group at (803) 802-0004.
  • How do I replace a dead street tree?
    Submit a request via the Architectural Request link on the home page.
  • How do I replace my mailbox key?
    If you have a mailbox at the Vermillion Post Office across from Harvey's, you may lose your key at some point, or your lock will stop working. 
     
    Click Here to order a new Lock and Key set. 
    Click Here to order a Key Blank to have a copy made

     

    You will need to coordinate with the United States Postal Service, to access your mailbox so you can change the lock and key. 

     

    To change the lock, you will need a small Phillips head screwdriver to remove and install the lock.

     

    If you have tenants, it is recommended that you have an additional key, in case the tenant moves without leaving the mailbox keys.

  • How do I report a street light outage?
    If you need to report a street light that is out or is in need of repair you can report this directly to ElectriCities at (704-948-0550).  This work order will be submitted directly to Duke Energy and you will receive a confirmation by email that your request is being processed and the expected response time.
  • How do I sign up for Direct Draft?
    You are able to sign up for direct draft on www.kuesterproperties.com. Once you log into your account you will  select the option to set up ACH. This will direct you to a screen that will required your banking account information and the amount to be drafted. Once you complete this section and click submit you request will be processed. Please allow 30 days for this begin.
     
    If you have questions regarding the information that is required or about completing this process please contact Kuester Management Group at 803-802-0004.
  • Townhome Only Insurance Q&A
  • What are Bylaws?
    The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The Bylaws for the association may be viewed online under the Documents and Forms Tab of the Home Page.
  • What are CCRS?
    The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The Bylaws for the association may be viewed online under the Documents and Forms Tab of the Home Page.
  • What Colors are my Doors?
    Townhome Doors are painted with Sherwin Williams. 
    For a comprehensive list including a Color Swatch - please click here
     
     

    If your Door is

    Color Code

    Color Name

    DEEP RED

    Sherwin Williams SW2839

    Roycroft Copper Red

    GREEN

    Sherwin Williams SW2847

    Roycroft Bottle Green

    BLACK

    Sherwin Williams SW6258

    Tricorn Black

    DARK BROWN

    Sherwin Williams SW2838

    Polished Mahogany

    WHITE

    Sherwin Williams SW7006

    Extra White

    LIGHT BROWN / ORANGE

    Sherwin Williams SW2803

    Rookwood Terra Cotta

    CREAM

    Sherwin Williams SW2834

    Birdseye Maple

     
  • What it is a Homeowners Association?
    It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online under the Documents and Form Tab on the Home Page. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
  • Where can I obtain approved signage for Vermillion
    All signage for Vermillion must be the in the format approved by the Architectural Control Committee. You can located pricing and design information by clicking here.