As part of Kuester Management Group’s commitment to our clients, we are focused on providing the most up-to-date technology to our partner communities and homeowners. We believe that technology is essential to supporting community needs, streamlining communication, and making homeowner experience as easy as possible. We are proud to announce that we will be refreshing our current Kuester web portal and rolling out a new website for your community on August 14, 2018. The new web portal boasts a user friendly experience, a fresh design, and updated custom content.
On top of the refreshed look, we will be rolling out additional new features throughout the remainder of the year to enhance your experience. New features include:
As part of the website refresh, users will need to reset their password to access their account on August 14, 2018. Our web portal partner, CINC, will communicate the final details regarding how to reset your password closer to the website refresh date. No action is necessary on your part until you receive the password reset information for your account. It is important that you reset your password when you receive the reset link as the link is only valid five days from receipt. Please keep in mind that if your community uses a separate website outside the Kuester hosted website (www.kuester.com), no change will occur to your community’s individual website. You will still need to reset your password for your kuester.com account.
During launch day, we will have additional team members on staff to assist homeowners that experience issues logging in. However, we ask for your patience as you may experience higher wait times as a result of elevated call volume. In the event that you experience reset login issues, please contact Kuester Management Group by phone at 888-600-5044 or by email at email@example.com.
We are excited to introduce this web portal to homeowners and truly believe that it enhances the overall experience for our partner communities. We appreciate your patience as we work to bring these new features to your community! If you have any questions, please reach out to us.
Kuester Management Group